People need support

We first met Rachel two years ago at a careers event at the University of Plymouth. This was a lightbulb moment for Rachel who picks up her story here:

‘After speaking to Chris at the stand, I could see in the charity why I had chosen to study Psychology with Criminology BSc. Intervention support services and community are at my heart. As a result, I now volunteer with CASS+ at Newton Abbot Magistrates’ Court one day a week. Ultimately, I am bringing my degree to life with experience at the coalface.

I love volunteering for CASS+. Everyone is so positive and friendly.

People need kindness and empathy

People are missing human connection, kindness and empathy. I want to help them feel that they matter. People need support. On top of this, they need to feel connected.

CASS+ plugs the gap

At court, I meet people who feel let down by the system. CASS+ tries to plug the gap in support services. So many adults, both young and mature, need extra help to succeed in life.

I’m proud to be part of such an invaluable source of support. I know I’m making a real difference.

Homeless at 16

I was homeless at 16 so I really understand what many of our clients are going through. It’s so important not to judge and to help where you can.

Exclusion from school and society

I have been reading about our prison system. Many people who are caught in the justice system have missed out on early intervention from support services. Moreover, many have missed out on a tailored education that meets their needs. They are extremely vulnerable and lonely. As a result, there is a disproportionate number of individuals with trauma and special educational needs going through the criminal justice system.

Big issues – people need support

Each day, we are trying to help people who are facing many difficulties. These problems are brought about by insufficient access to help, support and care in our society. Some are homeless and need access to services and basic essentials. Some need rehab treatment or a safe house. Others need help to navigate paperwork in order to receive financial assistance and access benefits that they are entitled to. Unfortunately, some people have resorted to stealing just to survive.

Each one is a person with the right to opportunities and support.

Broken

We are reaching out to broken people on a daily basis. One way or another, they are trying to cope. Those with Special Educational Needs have been affected to the point that they can’t look after themselves. Furthermore, they are unable to pay their bills, manage appointments or get to meetings. Overwhelm, anxiety and sensory overload with ADHD and ASD are common. Most importantly, they need the right help and understanding at court. This is how we can improve our neighbourhoods.

They are more than the crime – each one is a person who needs support.

Suffering in silence

People have been let down by the system. Consequently, they are lonely and suffering in silence to the point that they feel embarrassed to go to their Foodbank or ask for help in other ways.

Housing crisis

We are the nearest court to Torbay. As a result of the housing crisis, there is a lack of affordable homes to accommodate people in the area. Rent is too high and the housing element of benefits doesn’t cover private rental costs. With council accommodation in short supply, people are either street homeless or forced to sofa-surf or live in cars or unsuitable temporary accommodation.

The need is overwhelming

In particular, the need for housing amongst single men is huge. They leave the family so that the partner and children can get accommodation. Our wet, cold winters are so harsh. We do our best by pointing them to the O2 databank, and providing blankets, toiletries, coats and jumpers. However, this doesn’t scratch the surface. Ultimately, the need is overwhelming and people need support.

It’s never too late to start your education

Thanks to the Teignbridge Lottery, we recently helped someone get a laptop so that they could study for their GCSEs. They’re excited to be learning and their sense of pride is growing day-by-day. We just pointed them in the right direction and made them feel worthy of this help.

Giving back

We all take so much from the world every day. Giving back and helping others is a life well-lived.

Extended family

Newton Abbot Magistrates’ Court feels like an extended family. The security personnel, probation officers, ushers, solicitors and legal advisors are all trying to care for the people who come through the door. We all work together to keep everyone safe and address offending behaviour. Furthermore, we want to increase understanding about the reasons for attending court and show the disadvantages that people face.’

People deserve to be treated with kindness.