We’re pleased to welcome Ruby to our team one day a week at Newton Abbot Magistrates’ Court. Ruby believes that volunteering offers new perspectives. We asked her to share some initial thoughts as she starts her volunteering journey:
Volunteering offers new perspectives on life.
The CASS+ team has made me very welcome. The environment is very friendly and supportive. For example, although the team is small, all the local agencies and court staff work together for the benefit of their communities and general public.
Full training
I’ve had full training for this role. The volunteer induction process and training at CASS+ is very informative. On top of this, individual progress is reviewed on a regular basis. As a result, I feel very comfortable asking questions or checking procedures. I’m thankful that CASS+ is investing in me.
Putting people first
CASS+ puts people first. Personally, I have felt valued and listened to. It’s the same with the clients. The people entering the Justice System are appreciative of the advice and support offered by our team. It really means a lot to have a listening ear at such a time of crisis.
It’s so important to get people tailored support
It’s so important to get each individual the tailored support that’s just right for them. As a result, the people who come through our door are reassured that the charity will signpost to services. On top of this, I can see that it really means a lot when we speak out on their behalf.
Many of the people who come through our door do not know where to seek support. It’s heart breaking to hear that people can feel ‘written off.’
Addressing the source of the problem, rather than the offence
Without a focus, our clients are at risk of going round in this ever-increasing circle. To sum up, society should be addressing the source of a problem before it leads to consequences within the Justice System.
Organisation and research skills are key to getting people the help they need
The CASS+ Coordinator’s organisational and management skills are impressive. She is approachable and friendly towards the clients and has a wealth of knowledge.
Organisation and research skills are key to getting people the help they need. Most importantly, we’re all constantly researching and exploring new support services and opportunities for the people who come to court.
New perspectives gained through volunteering
Volunteering has given me a new perspective on life and a sense of value within the role.
Thinking of volunteering inside your local Magistrates’ Court?
Volunteering offers new perspectives on life. To sum up, you can learn so much at court. Whatever your background, we’d love to hear from you.
Contact admin@cassplus.org to join our friendly team.
