After a career in full time education, Trudy is now using her people skills and trauma-informed approach to support people through court. As a volunteer at Newton Abbot Magistrates’ Court, she can come alongside people in crisis and get them the help they need.
People skills
Trudy is applying her trauma-informed teaching experience to help people find a way through a crisis at court:
Many young people need guidance. They need to know there is always someone out there who can help, especially when they don’t have support from their family.
Trauma-informed training at CASS+
‘At CASS+, I have received comprehensive training and learnt so much. The Me Learning package has been really constructive. We work closely with the court advisors, ushers, security and probation. Everyone is very friendly and welcoming. Consequently, clients feel more relaxed and at ease.
Putting people first
We put people first and try to help on a practical AND emotional level. Having worked in local schools, I often have a connection with the person or the family. I’ve learnt that young people need the right environment to flourish.
Primarily, we are non-judgemental. As a result, the people who come through our door feel accepted and they are receptive to what we have to offer. They are so pleased that there is another avenue that isn’t formal. Everyone at Newton Abbot Magistrates’ Court pulls together, especially when someone is feeling anxious.
Day-to-day issues
The day-to-day issues are mainly repeat offending; substance use; and mental health. Also, we’re seeing more and more people without work and homeless. People just can’t find a way out. All too often, they have resigned themselves to the situation. We are able to explain that it doesn’t need to be like this forever. If they are open, we can help them to find a way forward.
All walks of life
We see people from all walks of life. The trauma can go back through the years and generations. Basically, once someone has a criminal record, they are excluded and the whole family can be affected. Some are unable to extricate themselves. However, we do meet people who are determined to learn from their experience at court. As a result, we can support them if they want to change their lifestyle.
Addiction and mental health
We need more support in the community, resolving the problems before they become deep-rooted, especially when it comes to addiction and mental health.
Volunteering is rewarding
I find volunteering really rewarding. I recommend volunteering to anyone, especially to young people who are building their CV ready for the workplace. This is how you can stand out from the crowd. Volunteering at CASS+ demonstrates that you can deal with people from all walks of life and that you know how to think on your feet and solve problems.’
Experience counts
With many years of experience providing pastoral support for young people, Trudy understands the needs of the people who come through the CASS+ door. As a result, she is able to show them the compassion that they need. We are so thankful to have Trudy on board with her wealth of knowledge and experience.
In this video, Trudy shares the difference she can make for people facing many difficulties at Newton Abbot Magistrates’ Court.
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