How to volunteer

No two volunteers are the same and we welcome a diverse group of people to help out. There are many volunteer opportunities with us so see if you’d like join us.

Dealing with your voluntary work

People volunteer with us for many reasons. Perhaps you want to make a difference to your local community or want to learn new skills and gain confidence. You may be looking for experience in the criminal justice sector or simply want to meet new people and do something interesting with your spare time and so a voluntary job would be just right for you.

Every new volunteer is given a thorough induction to ensure that you understand the criminal justice system (CJS) and are equipped to handle the cases that you may find yourself dealing with in your voluntary work.

This includes understanding and learning about which people might require help, they could be a defendant, victim or family member. You’ll be taught about what issues they might come to us for, how to refer people for specific help, how to handle difficult situations that might arise, and how to communicate effectively.

How do I get trained up?

All our volunteers are supported by an assigned coordinator and receive peer support from experienced volunteers. All of your volunteering expenses are covered.

There are opportunities for volunteers to receive additional training (listed below). However, until this happens if you volunteer you will shadow within our offices and while your DBS check is processed. We completely believe in learning ‘on the job’ from a more experienced member of the team until you are confident and competent to fulfil a volunteer role. You can find out more in our volunteers’ handbook >

  • Safeguarding

  • ASIST – suicide prevention

  • DASH – Domestic Abuse, Stalking and Harassment risk assessment

  • Dementia training

  • Drug and Alcohol awareness

  • Mental Health awareness

Request to volunteer:





Derrick’s story

Derrick was someone that CASS+  helped. He has turned his life around and now volunteers for us.

“I was in the cells, in Plymouth, just being let out on bail, and Carole came to speak to me, and talked to me like a human being.  She referred me to a hostel, because I was homeless, so I moved in somewhere, and then she helped me fill in a form for benefits.  She started me off turning my life around.
I decided to volunteer for them. I can spot a homeless person; I’ve been an alcoholic for 30 years, so maybe I can throw something in the mix myself. It keeps me sober, sitting in court and seeing what it’s like. If CASS+ didn’t exist I’d have gone back to jail, without a doubt, or died.”